onlineAccountability

What does Goodlife Fitness and Jaunt.ca have in common?

Apparently, absolutely nothing ESPECIALLY in terms of customer service.

As we become more and more of a digital culture and more of our purchasing goes online, I’ve often been challenged with accountability. Companies hide behind their privacy policies and terms of service. They have their teams of Lawyers making sure that the fine print “gets ya.” Even at a customer service level, if you take a look at many larger corporations even before you call customer support, you’re left to question if it’s worth your time. It’s such a pain just to deal with someone and then be pushed up the ladder to to tier two or whatever it is.

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